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Custom settings in TP Connect app

The TP Connect app has the ability to allow users to customise the settings for their tracking devices – such as tracking frequency, alert settings and more. Any changes you make on this screen will take effect straight away. 

We recommend you do not change these settings unless you are confident you know what you are doing or have contacted TracPlus Support for assistance.

Navigating to Custom settings

Firstly, you need to make sure that the device is connected to the TP Connect app and it is the correct device. If you are not sure then please read this guide here: TP Connect for iOS

Once you are connected to the device, Tab on the 'Configure' Icon along the bottom and go to the "Custom" option. It will prompt for a PIN which 4321 and it will allow you access to the Custom section.

Tracking section

1. Tracking enabled: 

  • Choosing this option allows you to turn the automatic position reporting on or off. 
  • When turned on, the device will automatically obtain a GPS fix and transmit reports at a set frequency.

2. Tracking > Satellite and Cellular Context: 

  • Both of these sections will allow you to update the transmission rate for your device.
  • It is critical to know what each option does as the "Transmit rate" option is used uniquely depending on the purpose of the device or where it is being used.

- Transmit rate: The transmit rate is at which routine positions/GPS fixes are transmitted/captured. In the satellite context section, you can define it over the satellite network and over cellular context you define it for cellular network. 

When a specific transmit rate is selected. e.g. 2 mins. then the device will record and transmit the position every 2 mins. The options below: Burst Fix Rate and Transmit rate will be ignored even though a value is there. 

If you wish to specifically define when a position/GPS fix is captured (i.e. Burst Fix Rate) and when those positions/GPS fixes (i.e. Burst Transmit rate) then you would need to select in Transmit rate: Burst option (right at the end) 

When Burst is selected under Transmit rate, only then the Burst Fix Rate and Burst Transmit rate will be applied.*

- Burst Fix Rate: Frequency at which the device captures a position/GPS fix. 

- Burst Transmit Rate: Frequency at which the device transmits all the recorded positions/GPS fix.

*Note: This is not applicable if the "Activity Sense" option is turned on. i.e. either POWER, BUMP or SOG + BUMP option is selected, further breakdown is provided further below in this article. Activity sense feature is primarily used for Marine vessels and is only made active for Maritime profile.

3. Tracking > Distress Context: 

  • The Distress context section allows users to update the distress transmission rate. We do not want to change or update that as it is recommended to keep it in on its default settings.
  • If you have any further questions please contact support@tracplus.com 

4. Tracking > ActivitySense: 

  • Activity sense causes the routing transmission rate to switch to burst mode if the device detects an activity.
  • "Enabled" has four options:
    • Off - ActivitySense feature is turned off.
    • Power - ActivitySense only trigger when Power is detected through the device.
    • Bump - ActivitySense will trigger when the device experiences a BUMP. 
    • SOG (Speed on Ground) - ActivitySense will be triggered once then the device detects when the p

Tracking Advanced

The Tracking Advanced Menu is where Activity Sense and Burst Mode details are sets.

Burst Fixed Period. This works independently or in conjunction with the activity sense function and allows the device to collect many GPS reports, in order to get more accurate tracking information, and then to send them as a batch in order to keep airtime costs down. For example, the device can collect a GPS fix every 30 seconds and transmit those positions every 2 minutes. You can use Burst mode as your standard tracking frequency or you can use it in combination with activity sense.

Burst Transmit Period. This is the rate that your device transmits the batch of stored GPS fixes. This will display within TracPlus as a usual position report and will have breadcrumbs attached to it, which are your separate burst GPS fixes.

Activity Sense Status. Allows you to turn activity sense on and choose an activity sense profile: Power, Bump, GPS or Bump + GPS. Turning activity sense on will set the tracker to switch from normal ‘tracking frequency’ to burst (see above) tracking settings when speed, vibration or power is detected.

Activity sense can be useful if you want to automatically switch your tracking rates with power, speed or movement as the trigger. This is particularly useful for tracking vehicles or aircraft.

Activity Sense Threshold. The threshold is a customization tool that alters the sensitivity level within the activity sense menu which can be used to change when the device thinks it is ‘moving’ – this will depend on your exact situation, but we have found that setting this option to ‘24’ is a good start and works for most situations. 


Configure Alerts

The device can be set to send automatic alerts for a variety of situations. We recommend you consult the manual for your device for a full explanation of exactly how each alert can be triggered or configured. All manuals can be found here.



Set your GPS quality, early wakeup, hot status and usage settings here. Please consult your manual for best practices but TracPlus recommends an Early Wakeup of 40 seconds, Mode = 3D and 10+ fixes before accepting a valid position.



This setting can be used to force your device to check Iridium for text messages awaiting delivery to your device. It is off by default. 

Be aware, mailbox checks use Iridium data just like position reports. A normal tracking report from your device will also automatically check your mailbox for free, so it is not recommended to have both tracking and mailbox checking set to on.


Your device can create a log file of GPS positions independent of your tracking settings. These files are stored locally on your device and can be exported in GPX format. Use your USB cable connected to a PC to access these GPX log files. There is a guide to GPS Logging and viewing your GPX file within Google Earth.

External Accessory

External Power Available. The default setting is Unlimited. Should only be set to limited if the device will be operating mainly off the battery. If the device set to limited will it result in the Cellular tracking to be turned off. To reactivate the Cellular tracking set to 'Unlimited' again.

MOB Watcher. No details available yet.

Serial Mode. No details available yet.

Baud Rate. No details available yet.

Sample rate. No details available yet.

Input Sensitivity. This sets the sensitivity of the switch wires to changes when the 3 external switch wires are activated. Recommended setting is 'All Slow.'

GPRS Strategy. (Only available for RockFLEET GSM) Sets how the GSM is to be used. The recommended setting is 'Preferred' as this will use cellular tracking before using the Iridium Satellite network.

GPRS Settings 

These GPRS settings are only available forthe RockFLEET GSM and RockAIR.

There are only 3 setting in the list to be concerned with. These need to be set as follows for the device to use cellular tracking features correctly.

  • Access Point Name: This depends on your cellular service provider
  • Primary Address: Rock7.inbound.tracplus.com
  • Primary Port: 11009

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