Welcome
Login
Sign up
Home
Solutions
How can we help you today?
Enter your search term here...
Search
New support ticket
Check ticket status
+64 (3) 4778656
Knowledge base
Getting Started
Overview
1
TracPlus Software
New Users
1
New Account and New Assets
Software Setup
2
In Case of Emergency (ICE) Contacts
Creating, editing and assigning In Case of Emergency Contacts
Software
Overview
3
TracPlus Software Features
How to update or reset my Password
Terminology
TracPlus Cloud
17
Getting started with TracPlus Cloud
How to Log in to TracPlus Cloud
Using the Map in TracPlus Cloud
Messaging in TracPlus Cloud
Sharing Assets in TracPlus Cloud
View all 17
TracPlus for iOS
1
TracPlus for iPhone / iPad User Guide
TracPlus for Android
1
TracPlus for Android
TracPlus Pro 3
11
How to use the Placename Explorer tool in TracPlus Pro 3
Retired Maps for TracPlus Pro
Exporting Your Tracking Data
What Domains Names and Ports need to be set for Firewalls?
Emailing TracPlus Pro Log Files
View all 11
TP Connect for iOS
5
TP Connect for iOS
Messaging with TP Connect and TracPlus
Sending text messages beyond TracPlus
Using Forms in TP Connect
Setting Default Tracking profile in TP Connect app
Context Camera for iOS
1
Context Camera for iOS (no supported in current version)
TracPlus with Google Earth
1
Using Google Earth to view real-time TracPlus data
Hardware
RockAIR
15
RockAIR Overview
RockAIR User Guide
RockAIR Documentation/Documentación
Updating firmware on a RockAIR / RockDASH
Updating firmware on a Rock7 Device
View all 15
RockFLEET GSM
6
RockFLEET GSM Overview
RockFLEET GSM Advanced Features and Activity Sense
Upgrading the RockFLEET GSM Firmware
RockFLEET Mounting bracket template
Soft resetting your RockFLEET GSM
View all 6
RockSTAR
14
RockSTAR Advanced Features and Activity Sense
RockSTAR Overview
RockSTAR GPS Logging
Updating firmware on a RockSTAR
RockSTAR User Manual
View all 14
Flightcell DZMx
6
DZMx Overview
DZMx Checklist and Setup
DZM: ARM (aka SAR/AMS)
Setting High Altitude Tracking
DZMx Setup and Checklist CAL Fire
View all 6
Iridium Extreme
5
Iridium Extreme Overview
Using your Iridium Extreme with TracPlus
Iridium Extreme displays 'SIM Error' message. What should I do?
Iridium Sat Phone Displays "No Service Center" when trying to send SMS
Iridium 9575 Extreme Firmware Upgrade Instructions
RockFLEET
5
RockFLEET Overview
RockFLEET Advanced Features and Activity Sense
Updating firmware on a RockFLEET
Retrieving Log Files from a RockFLEET
Adjusting Maritime Profile Tracking Rates
Third Party Devices
2
Third Party Devices Overview
How to share SpiderTracks tracking/reports with TracPlus
Iridium GO!
1
Iridium GO! Overview
NAL Research 9602-A
1
9602-A Overview
NAL Research 9602-LP
1
9602-LP Overview
DataVault
1
DataVault Overview
NAL Research Shout TS
2
SHOUT ts Quick User Guide
SHOUT ts Overview
Overview_1
2
For Best Results
Hardware Features Summary
Honeywell SAT401
1
Satamatic 201/202/401 Overview
Garmin inReach MINI and DJI Mavic Pro Drone
1
Tracking with your inReach MINI and Mavic Pro Drone
Garmin
2
Running a Firmware update for a Garmin inReach Mini
Syncing Garmin inReach Devices
Services
Reporting
1
Mission Reports
Exporting Data
0
Invoicing and Billing
1
About Your Invoice
Data Gateways
2
Data Gateways Overview
How can I share my data with USFS-AFF?
Distress
1
Distress and Emergency Notification Options
Help Desk Software
by Freshdesk Support Desk