RockAIR Overview
The RockAIR is a portable glare-shield mounted satellite/cellular tracking and messaging device with Bluetooth support for Apple iPad and iPhone. It has bui...
Tue, 13 Aug, 2019 at 12:28 PM
RockAIR User Guide
The RockAIR is a dual-mode Iridium/cellular tracking and messaging device. It can transmit its position from anywhere on Earth. Primarily designed for car...
Fri, 14 Jan, 2022 at 10:38 AM
RockAIR Documentation/Documentación
Content: Battery Information - Información de Bateria Cable Diagrams - Diagramas de Cables DO160 Documentation - Documentacion DO160
Wed, 5 May, 2021 at 11:36 AM
Updating firmware on a RockAIR / RockDASH
From time to time, device manufacturers release new versions of the software which runs on your tracking device tracker (called firmware) to fix bugs or add...
Mon, 28 Feb, 2022 at 4:56 PM
Updating firmware on a Rock7 Device
Please see the following model specific instructions for updating the firmware on your device. Updating firmware on a RockAIR Updating firmware o...
Tue, 6 Oct, 2020 at 9:04 AM
Mailbox Checks
The Mailbox Check happens when a device sends a request to Iridium to get any messages that that may be waiting to be delivered to the device. A mailbox che...
Tue, 25 Jun, 2019 at 1:56 PM
How to Access the RockAIR Log Files
Instructions on how to send the log files to TracPlus Support are as follows: If you have an SD card reader (preferred method): Remove the Rubber stri...
Thu, 24 Oct, 2019 at 2:56 PM
GPS/GNSS Chip Accuracy in Rock Seven Devices
The GPS/GNSS module used in the Rock Seven devices (RockAIR, RockFLEET, RockSTAR) is the NEO-M8 from u-blox. The module automatically uses both GPS and ...
Thu, 24 Oct, 2019 at 2:58 PM
Help! My RockAIR has a flashing blue light and doesn't track?
Occasionally after a firmware upgrade or a reset, a RockAIR may have a blue flashing LED, which indicates that the RockAIR is in a diagnostic self-test mode...
Thu, 29 Jul, 2021 at 8:43 AM
Disconnecting or removing the battery from a RockAIR
Some customers may have a preference for operation of the RockAIR without the internal battery connected or installed.  The RockAIR will work correctly ...
Thu, 24 Oct, 2019 at 3:01 PM