1. Solution home
  2. Software
  3. TracPlus Cloud
Open navigation

Accessing TracPlus Cloud using my Usercode

TracPlus Cloud uses email logins instead of the usercode logins used by TracPlus Pro 3. This enables control over individual user access to the system and personalized settings to be saved for each user in your organisation.

If you use a usercode to log into the TracPlus mobile app or TracPlus Pro 3 there is an easy way to get an email login account for TracPlus Cloud using these usercode credentials.

1. Visit cloud.tracplus.com in your web browser and enter the usercode and password that you use to access TracPlus Pro 3 or our mobile apps into the 'Email' and 'Password' fields:

2. If you've entered correct usercode login details you'll be taken to a form that you can use to enter your own email address and name:

3. After clicking 'Create Account' you will receive an email invite to your organisation (which represents your usercode) in TracPlus Cloud. You will need to use a desktop computer or laptop to accept this invite (rather than a mobile phone). Click 'Join Your Team', fill in the form that loads in your web browser to create a password, and you'll automatically be logged into TracPlus Cloud with view-only access.

4.  You now have view-only access to TracPlus Cloud, you can view asset positions on the map, change your own personal map and general settings and download reports, but not administrate asset details, sharing, user accounts and contacts. If you need administrator access please contact one of the users with 'Administrator' role listed on the organisation settings page.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article