TracPlus offers two types of airtime plans, Pay As You Go (PAYG) and Term Plans (Alpha, Bravo, Charlie, Delta, Echo etc).
Pay As You Go plans can be suspended and unsuspended or deactivated at any time, but have a higher minimum monthly cost. These are recommended for customers who conduct seasonal operations.
Term plans have a fixed minimum term of 24 months, after which they transition to a month-to-month basis.
If a customer wishes to leave their term contract, an early termination fee of 50% of the remaining term fees applies. For example, if a customer is on Plan Alpha ($55) and is 18 months into a 24-month plan, the early termination fee is (24-18) / 2 * $55 = $155.
If a customer wishes to change their plan upwards to a higher plan, they can do so without penalty, and the remaining term of the plan is the same as if they had not changed. For example, if a customer is 6 months into Plan Alpha ($55) and wishes to change to Charlie, they are only required to continue on Charlie for another 18 months.
A customer cannot change their plan downwards to a lower plan.