From time to time the manufacturer will release new versions of the software which runs on your GPS tracker (called firmware). The latest firmware for a RockFLEET is version 3.4.23 (please find the release notes at the end of this article).
These will often provide minor bug fixes to address problems which have been discovered, and often include new features or adjustments to functionality.
Upgrading firmware should only be carried out after the advice of a member of our staff, or where directed by our documentation.
By upgrading you will be wiping the software and settings which makes the unit work, and replacing it with new software. In very rare circumstances, for instance if the upgrade is interrupted, it can result in a tracker becoming inoperable – we therefore advise that it should not be carried out immediately before you need to use it in the field!
To Upgrade the RockFLEET Firmware
Once the download is completed the RockFLEET will automatically start to install. This will take a couple of minutes and you may need to restart the app when completed.
The RockFLEET will now be upgraded with the latest firmware. To check what version is installed on the RockFLEET unit go to About->Device Firmware to see.
After upgrading, the tracker’s settings will be retained but we recommend that you double check your configuration and set your desired tracking frequency etc.
In the rare case that your RockFLEET becomes unresponsive after a firmware update please use the 'reset magnet' supplied with your RockFLEET. Place the magnet against the side edge of the RockFLEET and slide it around the RockFLEET twice. You will hear an audible click and beep, followed by the LED flashing while the RockFLEET restarts.
Should you have further questions please do not hesitate to contact the TracPlus support team on firstname.lastname@example.org or call us on +64 (3) 477 8656.